Privacy Policy

Last updated: September 2026

Dr. Mohammad Alshaip Beauty Clinic ("we," "us," or "the clinic") operates across three branches in Jordan — Khalda, Sahab, and Zarqa Jadida. This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding that information.

Information We Collect

We collect information in the following ways:

  • Contact form submissions: When you fill out our contact form, we collect your name, phone number, email address, selected branch, and message.
  • WhatsApp communications: If you message us via WhatsApp, we receive whatever information you choose to share in that conversation, subject to WhatsApp's own privacy practices.
  • Automatically collected data: Like most websites, we use analytics tools that automatically collect information about your visit — such as pages viewed, general location (city/country level), device type, and how you interact with the site (for example, clicking a WhatsApp button or phone number).

Cookies & Analytics

This website uses Google Analytics and Google Tag Manager to understand how visitors use our site and to improve it over time. These tools use cookies — small text files stored on your device — to collect anonymized, aggregated usage data. This may include which pages you visit, how long you stay, and whether you click on contact buttons like WhatsApp or phone links.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block third-party cookies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and booking requests
  • Route your message to the appropriate branch
  • Understand how visitors use our website, so we can improve it
  • Communicate with you about your treatment, if you are an existing patient

We do not currently send marketing emails or newsletters, even though our contact form includes a "sign up for news and updates" option.

Third-Party Services

We use the following third-party services, each with their own privacy practices:

  • Google Analytics & Google Tag Manager — website analytics
  • WhatsApp Business — patient communication
  • Squarespace — our website hosting platform, which processes contact form submissions

Data Sharing

We do not sell your personal information to third parties. We only share information with the service providers listed above, to the extent necessary for them to perform their function (for example, Google Analytics processing anonymized usage data).

Data Retention

We retain contact form submissions and patient communication records for as long as necessary to provide our services and comply with applicable medical record-keeping requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us via WhatsApp or through our Contact page.